Terms of service.

Terms of Service for The Serene Sanctuary Telehealth Services

Last Updated: 01/02/2024

Please read these Terms of Service ("Terms") carefully before using The Serene Sanctuary Telehealth Services (the "Service"), operated by The Serene Sanctuary, LLC ("us", "we", or "our").

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Telehealth Services

The Service provides telehealth services for psychiatric treatment, including therapy and medication management. Our licensed psychiatric mental health nurse practitioner (PMHNP), Sara Spence, provides these services through secure and confidential online platforms.

3. Privacy and Security

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and disclose personal information.

We employ industry-standard measures to ensure the security and confidentiality of your information during telehealth sessions.

4. Eligibility

You must be at least 18 years old to use our telehealth services. By using the Service, you represent and warrant that you are of legal age.

5. User Responsibilities

You agree to provide accurate information about your medical history and current health status. The Serene Sanctuary is not liable for any consequences resulting from the use of inaccurate or incomplete information.

6. Payment

Payment for services is due at the time of scheduling an appointment. We accept [list accepted payment methods].

7. Cancellation Policy

Cancellations must be made at least 24 hours in advance. Failure to cancel within this timeframe may result in a fee.

8. No Emergency Services

The Service is not for emergencies. If you are experiencing a medical or psychiatric emergency, please call 911 or go to the nearest emergency room.

9. Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever.

10. Changes

We reserve the right to modify or replace these Terms at any time. Your continued use of the Service after changes are posted constitutes acceptance of those changes.

11. Intellectual Property Disclosure

All content and materials provided through the Service, including but not limited to text, graphics, logos, and images, are the property of The Serene Sanctuary or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or display any portion of the Service without our prior written consent.

Contact Us

If you have any questions about these Terms, please contact us.