Questions? We Can Help

FAQs

  • No, we are not in network with insurance. Why self pay only? Our practice operates on a self pay-only basis, and we do not accept insurance. This deliberate choice enables our healthcare providers to dedicate the necessary time and attention to deliver high-quality, comprehensive care. By not being bound by the constraints and directives of insurance requirements, we can prioritize the unique needs and preferences of our patients, ensuring that the care provided remains patient-centered and unrestricted by external dictates

  • Absolutely. While our practice operates on a private pay basis for services rendered, you can still utilize your insurance coverage for prescribed medications. We understand the importance of making medication costs accessible, and we strive to ensure that you can leverage your insurance benefits for this aspect of your care. Please feel free to discuss any specific concerns or questions about medication coverage during your appointment, and we'll be happy to assist you in navigating the process.

  • + Initial visit: $295.00 (75 min)

    + Follow up visit for medication management:
    25min $150.00

    50min: $200.00

    + Lifestyle Coaching:

    Initial: $295.00.00 (75min)

    Follow up: $200.00 (50min) **May have discounted rate for regular visits

    + No show fee: initial deposit fee is non refundable and will be utilized as a no show fee (must cancel/reschedule within 48 hours of appointment)

    +Credit or debit card must be on file at all times, payments are due in full prior to payment options.

    + We offer various payment options, including Visa, Mastercard, AMEX, Debit Cards, and Health Savings Accounts.

    + Please note we require a credit card number for appointment booking purposes, but your card will not be charged unless specifically indicated.

    +To secure your appointment, a 50% deposit is required at the time of booking. The remaining balance is due at the time of your service.

    + Upon completion of your appointment, you have the option to receive a 'super bill' that can be submitted to your insurance company for potential reimbursement, which may vary depending on your insurance carrier. If you would like to pursue this option, please inform your provider at the end of your visit.

    + Please be aware that if your current balance remains past due by more than 90 days, we will be unable to schedule future appointments.

    +We appreciate your prompt attention to your account to ensure the continuity of care.

  • Treatment age range include 18 to 65 (adults only): Our practice exclusively serves the adult population, specifically those aged 18 and above. This focus on adults is rooted in the recognition that telehealth care, as our sole mode of service delivery, is optimally suited to cater to the unique requirements and complexities of adult patients.

    By limiting our patient base to adults, we can ensure that our healthcare providers can dedicate their expertise and resources to the specific needs of this demographic. This specialized approach allows us to deliver high-quality, patient-focused care that aligns with the unique healthcare requirements of our adult patients.

    We specialize in women's mental health but are also very skilled in treating men's mental health. As well as the LGBTQ+ community. Please reach out for services!

  • At The Serene Sanctuary, we are committed to providing timely and effective care to all our patients. To uphold this commitment and ensure that our services are readily available to those in need, we have implemented a no-show policy.

    No-Show Fee: In the event of a missed appointment without prior cancellation or rescheduling, the 50% upfront appointment fee will be nonrefundable and will be charged to your account with payment method on file.

    Cancellation/Rescheduling: To avoid incurring this fee, we kindly request that you cancel or reschedule your appointment at least 48 hours in advance.

    This provides us with ample time to accommodate other patients who may be in need of our services. We understand that unforeseen circumstances can arise, and we are always willing to work with our patients to find a suitable solution.

    If you have any questions or concerns about our no-show policy, please do not hesitate to contact us. Thank you for your understanding and cooperation. Your punctuality and consideration help us provide the best care possible to all our patients.

  • Integrative psychiatric care encompasses a comprehensive approach to mental health that goes beyond traditional methods. It incorporates established standards of care, such as psychotherapy and medication management, while extending further to include complementary and alternative therapies. This holistic model recognizes the multifaceted nature of mental health, considering biological, psychological, social, and environmental factors.

    By integrating a variety of therapeutic modalities, including mindfulness practices, lifestyle adjustments, and nutritional interventions, the aim is to address the root causes of mental health concerns. This approach is personalized and patient-centered, acknowledging that individuals may respond differently to various interventions.

    Moreover, integrative psychiatric care emphasizes collaboration among healthcare professionals, fostering communication and coordination between psychiatrists, psychologists, therapists, and other specialists. This collective effort ensures a well-rounded and tailored approach to mental health, providing a more comprehensive and nuanced understanding of each individual's unique needs.

    Our integrative approach is ideal for those seeking holistic care, including alternative treatment options. It caters to individuals looking for a whole-body and mind approach, combining medication management with a variety of therapeutic treatments.

  • In compliance with relevant state regulations, we must emphasize that in order to proceed with your scheduled appointment, you must be physically present in the state of Indiana at the time of the visit. Failure to meet this requirement will necessitate the cancellation of the appointment, and the full appointment fee will be applied.

  • Telehealth, or telemedicine, revolutionizes healthcare by providing remote access to medical services through digital communication technologies. This includes virtual appointments via video calls, phone calls, or secure messaging platforms.

    The benefits of telehealth are numerous, offering convenience, accessibility, flexibility, privacy, cost savings, timely care, and enhanced safety, especially during health crises. Embracing telehealth aims to make healthcare more accessible and tailored to individual needs, prioritizing both well-being and convenience.

  • During your scheduled telehealth visit, it is important to recognize that private and sensitive information will be discussed. We request that you treat the telehealth visit with the same level of discretion and confidentiality as you would an in-person appointment.

    To ensure a conducive environment for the session, kindly be situated in a quiet and private space, refraining from engaging in activities such as shopping, dining at restaurants, working, or driving for the duration of the appointment.

  • Our practice adheres to a strict appointment policy for all medication changes and adjustments, as it is paramount to conduct a comprehensive symptom assessment to ascertain the necessity for modifications. It is crucial to acknowledge that medications require sufficient time to take effect, and specific side effects are to be anticipated. These matters will be comprehensively addressed during your scheduled visits.

    Should you encounter concerns related to side effects that appear abnormal, please do not hesitate to reach out via the contact information provided for immediate assistance and guidance.

  • Our Psychiatric Mental Health Nurse Practitioner (PMHNP) is a dedicated healthcare professional specializing in mental health. Complementary to psychiatrists, PMHNPs approach care with a holistic perspective. They conduct psychiatric evaluations, manage medications, and provide therapeutic interventions. Expect a collaborative approach during appointments, where your concerns are addressed comprehensively. Whether it's medication management, therapy, or crafting a tailored treatment plan, our PMHNP is committed to your mental well-being, working in tandem with other mental health professionals for integrated care.

  • In the event of an emergency or mental health crisis, it's essential to seek immediate assistance. Our site and practice are not designed for emergency situations. Please call 911, contact the National Suicide Prevention Lifeline at 1-800-273-TALK (1-800-273-8255), or use the Crisis Text Line by texting HOME to 741741. You can also call 988 for mental health emergencies. For urgent in-person assistance, visit your nearest emergency room. Your safety is our top priority, and accessing a higher level of care in these situations is crucial.